Product Operations Manager, Consumer App Experience Job at Uber, New York, NY

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  • Uber
  • New York, NY

Job Description

**About the Role** App Experience (includes core information architecture, driving cross-platform & cross-vertical levers, and growth bets like Pickup & Venues) Product Operations team collaborates with operations, product, and other partners to strategize and deliver products that tackle our toughest operations problems on a global scale. You will also work with our Mobility team and leverage our key competitive advantages to grow our Eater & Rider bases globally! This role will include work that sits at a unique intersection of multiple businesses (eg. restaurants, grocery & retail, and mobility) and multiple modes (getting the right product at the right time to each user). **What the Candidate Will Do:** + Define the operating structure and processes to implement on product strategy + Lead a community of strategic leaders to drive a significant impact to the business + Maintain regular communications with key team members across the org + Ensure functional partners are aligned on key objectives for the program/product + Advise product teams on the global feasibility of products throughout the product lifecycle + Develop an end-to-end product rollout plan, and project-manage implementation + Collaborate with key team members (legal, tax, policy, support, etc) to prepare products for launch + Track core business metrics related to the product + Identify key problem areas and/or geographies impacted by product post-launch + Surface and advocate for key insights from the business to advise product improvement **Basic Qualifications:** + Bachelors Degree + 5+ years experience in Product, Operations, Program Management, Consulting, Finance or similar analytical role + Excellent communication, the ability to engage internal and external customers + Deep understanding of the user experience + Ability to leverage data to inform and support critical decisions + Strategic alignment, able to bring key stakeholders across functions together + A desire to learn, highly motivated self-starter, with an eagerness to learn and grow + Ability to foster collaboration and facilitate teamwork + Effective prioritization **Preferred Qualifications:** + Prior experience working on global projects and in an international setting + Prior product experience working with consumer-facing apps + A desire to learn, highly motivated self-starter, with an eagerness to learn and grow + Ability to foster collaboration and facilitate teamwork + Effective prioritization + Prior experience working with operations and/or commercial teams to bring a product to market from 0 to 1 + Working with user or market research teams is a plus + Economics or quantitative experience is a plus + Proven project & stakeholder management across large complex projects + SQL proficiency and deep analytical expertise For New York, NY-based roles: The base salary range for this role is USD$140,000 per year - USD$156,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$140,000 per year - USD$156,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form-

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