Tier 3 Computer Repair Technician Job at PlanITROI, LLC, Youngsville, NC

VTRrN0dzZE1YSzNCVlR3Q3NFUE82Sm5acGc9PQ==
  • PlanITROI, LLC
  • Youngsville, NC

Job Description

About PlanITROI: Since 2001, PlanITROI has been providing global reverse logistics, IT Asset Disposition, and Asset Recovery Services for OEMs, retailers, enterprises, education, and SMB organizations, committed to preserving the highest levels of environmental responsibility and data security while changing lives with their retired computing devices. PlanITROI leverages the circular economy to do social good, by turning clients returned, retired, or idle IT devices, laptops, PCs, smartphones, and tablets, etc., into re-certified, affordable technology solutions sold directly and through the largest retailers in the world! Position Overview: PlanITROI is seeking skilled Tier 3 Computer Repair Technicians to join our IT Asset Disposition (ITAD) refurbishing team. This role is responsible for advanced-level diagnostics, repair, and refurbishment of computer hardware and related IT equipment. The Tier 3 Technician will serve as a subject matter expert, troubleshooting complex issues, supporting lower-tier technicians, and ensuring refurbished devices meet customer specifications and company quality standards. Full-time: Monday-Friday, 7 AM-3:30 PM Key Responsibilities

  • Perform advanced troubleshooting and repairs on desktops, laptops, notebooks, Chromebooks, tablets, and other IT hardware.
  • Diagnose and resolve hardware and firmware issues that could not be resolved at Tier 1 or Tier 2 levels.
  • Rebuild, reconfigure, and upgrade systems, including component-level repairs such as motherboards, power supplies, and displays.
  • Test and verify functionality of repaired and refurbished devices to meet quality assurance standards.
  • Support Tier 1 and Tier 2 technicians with escalated repairs and provide training or mentorship as needed.
  • Document all repairs, parts used, and outcomes in company systems with accuracy and attention to detail.
  • Collaborate with production supervisor and quality control teams to ensure customer requirements are consistently met.
  • Maintain a clean, organized, and safe workstation in compliance with company policies.
  • Stay current with evolving IT hardware trends, repair methods, and refurbishing best practices.
Qualifications
  • High school diploma or equivalent required; technical certifications (CompTIA A+, OEM certifications) preferred.
  • 3+ years of hands-on experience in computer repair, with proven expertise in advanced diagnostics and system rebuilding.
  • Strong knowledge of hardware components, BIOS/UEFI, firmware updates, and system imaging processes.
  • Ability to diagnose and repair down to the component level (e.g., soldering, board-level troubleshooting a plus).
  • Familiarity with ITAD warehouse environments, refurbishing processes, and quality standards preferred.
  • Proficient in using diagnostic tools, repair software, and documentation systems.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication skills with the ability to support and mentor less experienced technicians.
  • Ability to lift up to 50 lbs. and stand for extended periods in a warehouse setting.
PlanITROI Core Values:
  • Driven & Confident
  • Think Win/Win Always
  • Own IT/Solve IT
  • Personal Growth leads to Professional Growth
  • Innovate & Revolutionize the World
  • Proud to be Part of the PlanITROI Team
The expected salary range for this position is $18.00-$22.00 per hour. PlanITROI offers a comprehensive benefits package, including health insurance, a 401(k) with company match, paid time off, and more. We are an Equal Opportunity Employer and value diversity at all levels of the organization. Visit our websites for more information: PlanITROI.com | NextraTech.com | BuyRefurbished.com

Job Tags

Hourly pay, Full time, Monday to Friday,

Similar Jobs

Worthington Enterprises

Massage Therapist - Independent Provider Job at Worthington Enterprises

Worthington Enterprises is seeking a skilled and compassionate Massage Therapist to join our Medical and Wellness Center as an independent contractor. Our Medical Center will provide the space at no charge and promote the massage therapy practice. The massage therapist... 

First Presbyterian Church Preschool

Toddler 1 class Assistant Teacher Job at First Presbyterian Church Preschool

 ...Summary Assist the lead teacher in caring for toddlers ages 8-15 months. They will partner with the lead to communicate with parents, assist with diaper changes and other classroom activities, and maintain a safe and clean classroom. Duties Create age appropriate... 

Federal Signal Corporation

Mechanical assembler technicians Job at Federal Signal Corporation

 ...tasks in the assembly process. Maintain a clean work environment. Who are the most successful candidates? Previous mechanical assembly or auto mechanic experience Manufacturing experience preferred Knowledge of basic shop math Great attitude... 

Concierge Care- Jacksonville, FL

CNA/HHA Needed Job at Concierge Care- Jacksonville, FL

Start this week as a Certified Nursing Assistant - CNA - Nurses Aide or Home Health Aide - HHA! Our response time is usually within a few hours and our goal is to help get you in process and working this week! Connect with seniors and make a lasting impact on their lives... 

Mayo Clinic

Anesthesiologist - Supplemental Job at Mayo Clinic

 ...career with Mayo Clinic. Responsibilities Mayo Clinic Health System in Eau Claire, Wisconsin, is seeking a supplemental Anesthesiologistinterested in joining the Department of Anesthesiology and Perioperative Medicine. The Department includes 16...