Service Desk Lead: FAA IT Operations & Incident Management Job at Peraton, Washington DC

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  • Peraton
  • Washington DC

Job Description

A major IT services company is seeking an experienced Service Desk Lead to oversee IT operations for the FAA. This role involves managing service desk activities, mentoring staff, and ensuring compliance with ITIL processes. The ideal candidate has a strong technical background, excellent leadership skills, and experience in a fast-paced service environment. You will play a crucial part in maintaining the safety and efficiency of the National Airspace System through reliable IT support. #J-18808-Ljbffr

Job Tags

Full time,

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