Job Description

Description

POSITION OVERVIEW: The Reverse Mortgage Loan Officer is responsible for originating reverse mortgage loans through a Nationwide Call Center with both in-bound and outbound calls with potential borrowers to determine appropriate product, obtain proper documentation and follow through with the entire loan process. 

ESSENTIAL DUTIES and RESPONSIBILITIES, includes the following responsibilities, but not limited to: 

• Conduct Outbound calls to pre-qualified and retention leads to advise them on CMG specialty products.
• Identify goals of In-bound calls and work with them through the loan process.
• Originate quality Reverse Mortgages
• Manage customers through the entire loan process, from data collection and analysis through loan conclusion while maintaining positive customer relationships.
• Collect and analyze information regarding customer income, assets, investments and debts to include multifaceted or complex borrowers.
• Submits completed loan application and supporting documentation to the processing department.
• Present the advantages and disadvantages of different products to determine the best option for each customer’s financial situation.
• Set proper customer expectations and provide timely status updates to ensure a positive customer experience.

PREFERRED QUALIFICATIONS AND EXPERIENCE 

• Minimum of one year reverse mortgage experience preferred.
• An active NMLS license required.
• Ability to be licensed in several States.
• Strong relationship-building skills.
• Familiarity with current lending regulations.
• Must be self-motivated and have an ability to work independently as well as in a team setting.
• Excellent attention to detail.
• Intermediate experience with Microsoft Word, Excel, and email systems.
• Ability to work in a fast paced, fluid environment.
• Strong communication, interpersonal and organizational skills.
• High integrity and confidentiality required.

SUPERVISORY RESPONSIBILITIES:

Direct Reports: N/A

PHYSICAL and ENVIRONMENTAL CONDITIONS

This role operates in an ADA compliant office environment, utilizing typical office equipment and tasks including computer work. The position may involve partial stationary positions and moving throughout the day. Flexibility to work overtime to meet project deadlines is required.

Base Compensation Information – For residents of the states of CA & CO, and for New York City + other areas requiring disclosure: 

A large portion of a Loan Officer’s compensation is commission based. CMG pays base wages that are equivalent to minimum wage. Base wages for a non-exempt Loan Officer are a draw against commissions earned.   

CMG Financial is an equal opportunity employer and does not unlawfully discriminate in employment decisions. CMG will consider all qualified applicants without regard to race, religion, national origin, sex, age, veteran status, disability, familial status, marital status, actual or perceived sexual orientation, or actual or perceived gender identity. Applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of CMG Financial or reach out to recruiting@cmgfi.com.

CMG MORTGAGE, INC. NMLS #1820 If you are a recruiter or placement agency, please do not submit resumes to any person or email address at CMG Financial prior to having a signed agreement . CMG Financial is not liable for and will not pay placement fees for candidates submitted by any agency other than its approved recruitment partners. Furthermore, any resumes sent to us without an agreement in place will be considered your company’s gift to CMG Financial and may be forwarded to our recruiters for their attention.

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