Job Description

**Job Description:** Relevant Experience (Years): 5-8 Years **Technical/Functional Skills:** + Experience in designing & developing automation solutions using PEGA RPA **Experience required.** + A Professional Bachelor's degree in Engineering, preferably Computer Science or Information Technology + Must have 4+ years of proven development experience working on live projects in PEGA RPA + Strong knowledge of PEGA RPA Studio and Robot Manager + Hands on experience in writing custom C# scripting for the RPA processes + Proficiency in programming languages such as C#, VB.NET, Java or Python is desired + Hands-on experience in writing Oracle PL/SQL scripting for reporting requirements + Must Certified in Pega Robotics System Architect + Experience in working with Healthcare domain is a plus + Experience in working with JIRA and Kanban board + Experience with other RPA tools like UiPath is plus + Good understanding of Process Design documents, technical design documents within the automation space **Roles & Responsibilities:** + Work with business analysts and stakeholders to gather and analyze requirements for automation projects + Design, develop, and implement automation workflows using PEGA RPA Studio + Conduct thorough testing and debugging of automation workflows to ensure they meet business requirements and are free of defect + Set up the Pega RPA environment (software installation, installation of related technologies such as Splunk/logging etc.) + Monitor RPA processes running on cloud platforms Azure and AWS and ensure their smooth operation + Troubleshoot and resolve issues related to RPA processes in a timely manner + Assist in deployment of new PEGA RPA processes and updates to existing ones. + Provide technical support to end users and stakeholders, addressing their queries and concerns + Maintain documentation for RPA support activities, including incident reports, troubleshooting guides, and user manuals + Monitor application performance and implement performance improvements as needed + Assist with application upgrades, patches and maintenance activities. + Stay up-to-date with the latest developments in PEGA RPA technologies + Work independently and conduct root cause analysis for recurring issues and recommend long term solutions **Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.** Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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