Job Description

Would you call yourself a relationship builder, a problem solver or a critical thinker? Would you thrive in a fast-paced healthcare environment where every detail matters?

If you answered yes, we need you on our team.

Mid-Valley Chiropractic Allied Health Sciences believes that to provide exceptional lifetime care for our patients, we must hire and grow leaders who will support the business needs of our office and foster a strong team-building culture.

If you find yourself looking for a fulfilling career , the Medical Receptionist (MR) role may be the right opportunity for you.

The MR is a valued business partner to the Doctor, a critical member of our team, and thrives in an environment that encourages learning, team cohesion, and putting patients first.

This hard-working and motivated leader is the backbone of the practice, ensuring seamless daily operations while supporting both our providers and patients.

They are the first voice a patient hears when they call on the phone - the first face they see when they walk in the door. Their organized leadership creates a welcoming, efficient, and professional environment, allowing the clinic team to function smoothly and resourcefully, achieving their cherished goals.

Mid-Valley Chiropractic Allied Health Sciences’ goal is to hire and grow a leader who will support the business needs of our facility, foster a strong culture of camaraderie, and find professional satisfaction in the advancement of their career.

Role Requirements:

• Oversee daily front and back-office operations to ensure smooth patient flow.
• Manage front office scheduling, patient communications, authorizations, and appointment coordination.
• Monitor billing, collections, and financial processes to maintain accuracy.
• Implement and improve office policies, procedures, and systems.
• Work to achieve a full provider schedule by verifying benefits, tracking cancellations and filling openings with wait-listed patients.
• Accurately input patient demographic, insurance, and appointment information into the electronic medical record (EMR).
• Ensure compliance with healthcare regulations and patient confidentiality standards.
• Support marketing, community outreach, and patient engagement initiatives.
• Foster a professional, positive, and caring environment for staff and patients alike.
• Keep front office and common area clean and tidy, including routine cleaning (folding laundry, taking out trash, keeping bathrooms tidy) and equipment cleaning.
• Assist with social media tasks.

Skills & Qualifications:

• Experience verifying and processing health insurance benefits.
• Excellent multitasking and problem-solving abilities.
• Highly independent and proactive; able to identify and resolve issues without direction.
• Strong scheduling experience.
• Strong leadership skills.
• Detail-oriented with excellent organizational skill.
• Proficiency with EMR systems / Computer Literacy.
• Knowledge of medical insurance and terminology.
• Friendly and welcoming demeanor, contributing to a positive, professional environment.
• Quick learner with strong adaptability.
• Self Starter.

Minimum Qualifications:

• Associate’s or Bachelor's degree or 3 - 5 years’ leadership experience (in a professional office, hospitality, retail, banking, medical, etc.).
• Experience working in a fast-paced and customer-centric environment.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Excellent communication, leadership, coaching, and conflict resolution skills.
• Trustworthy; maintain patient confidentially and team ethics.

You can also expect:

• A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions.
• An inclusive environment where everyone's different viewpoints are valued and help to achieve results.
• The recognition of individual efforts through bonus opportunities that promote a long-term career, your financial security and you and your family's well-being.

You'll be competitively compensated:

• The hiring minimum and maximum range shown below is a subset of the total pay range.
• There is also an opportunity for merit-based salary increases as you progress in the MR role.
• Hiring Minimum: $21.35.
• Hiring Maximum: $23.85.

Benefits Package:

• Retirement Plan.
• Employer Sponsored Health Insurance.
• Paid Time Off.
• Opportunities for Advancement.
• Professional Development Assistance.
• Bonus Opportunities.

Applicants, Please Include:

• A Cover Letter introducing yourself, detailing why you think you would be a good fit for this position, and addressing the following questions:
• Do you have experience working in a medical office?
• Do you have experience answering multi-line phones?
• Your Resume .

Job Tags

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