Job Brief
We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.
Responsibilities
Handle customer inquiries promptly via live chat.
Provide accurate, valid, and comprehensive information by using the right methods/tools.
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Meet personal/customer service team targets and call handling quotas.
This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for customer service and enjoy helping others, we'd love to hear from you.
Requirements and Skills
Proven customer support experience or experience as a client service representative is a plus.
Strong phone contact handling skills and active listening.
Familiarity with CRM systems and practices.
Excellent communication and presentation skills.
Ability to multi-task, prioritize, and manage time effectively.
High school degree.
...growing team supporting charity and nonprofit clients . In this entry-level role , youll help manage client relationships, coordinate... ..., and nonprofit campaign management . Contribute creative ideas during team meetings to enhance campaign performance and...
...meetings involving all stakeholders (DEV, QA, DevOps, Scrum Masters, Product Owners). Includes Enterprise Release Management (ERM) - Monthly Agile Feature Releases - Bi-monthly ~ Maintain and update release trackers to monitor deployment status and...
Overview: SOS International LLC (SOSi) is seeking Unarmed Security Guards to support our government customer in Kaiserslautern, Germany on a Part-Time on Call basis.Responsibilities: Perform duties in an Operations Center while monitoring intrusion detection systems...
...collaborate on executing trips for members at the highest level. Please note that this is not an entry-level role and previous travel advisor experience is... ...: Sabre GDS knowledge, Axus experience, and/or Salesforce CRM expertise Benefits ~ Competitive Compensation...
...more in LTC 13 weeks Nights 6pm - 630am BLS, Point Click CNA: Basic duties including assistance with ADL's, bathing and meal set up. LPN/RN: ABOUT: We have 2 floors. May float between the two floors. PCC. Standard nursing job description for LTCC nursing. CHARGE: no...