Job Description
Job Purpose: Primarily responsible for identifying, coordinating, and marketing all resident programs including recreational, social, travel, cultural, educational and entertainment designed to enrich the quality of life and enhance the vibrancy of the community for residents. Responsibilities encompass program development, facility scheduling, administration of clubs, and overall program promotion, publicity, and marketing.
Supervisory Responsibilities: - Hires entry-level Lifestyles related positions.
- Trains new team members in the company’s policies, procedures, and best practices.
- Organizes and oversees the schedules and work of assigned team members.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of team members as needed and in accordance with company policy.
Duties & Responsibilities: - Plan, coordinate and implement resident programs, classes and special community-wide event/s. Secure all entertainment, food, decorations, and items necessary to carryout event/s. In planning, solicits input and involvement from residents to stimulate participation and awareness of the robust and facilitated lifestyle opportunities available.
- Assist residents, chartered clubs, and community organizations in the scheduling of Association facilities, to include program and room requirements, coordination with other Association departments and arrangements for the collection of fees as applicable.
- Assess overall success of event/s through focus groups and evaluations.
- Manage the Association Facebook page (if applicable)
- Knowledge and understanding of the budget.
- Distribution of access control cards.
- Work with residents to assist in the establishment of chartered clubs. Provides assistance in the application for charter process, assignment of facility space, development and promotion of programs, file maintenance and acts as a general overseer.
- Oversee the pool area for compliance
- Develop an active volunteer program among residents, providing for both promotion and recognition.
- Oversee the operation of the membership desk and/or retail counter as applicable to ensure adequate staffing, policy and procedure implementation and administration, asset control and required documentation.
- Partners with the Community Manager to identify, coordinate and market all community events, programs, and services.
- Oversees all facilitators to ensure facilities, events, classes, and customer service meet the needs of the residents
- Oversee the New Resident Orientation presentations to ensure adequate promotion, room set-up, amenities, and community participation.
- Attend Board of Directors meetings, club and committee meetings as required.
- Provide weekly Lifestyle Newsletter to Community Members.
- Attend Board of Directors meetings, club and committee meetings as required.
- Perform all other duties as directed.
Physical, Mental, and Visual Skills: Good organizational and verbal skills. Possess a high level of energy, initiative, enthusiasm, cooperation and exercise good judgment and discretion. Computer skills including basic knowledge of MS Office programs including Outlook, Word, and Excel. Public speaking skills are important to the effectiveness off this position and have highly effective interpersonal skills, problem solving, point of sale system, registration processes, policies and procedures, equipment, material, and products, etc. Ability to work with elderly and children.
Must have the ability to perform moderate physical work and may be required to lift up to 50 lbs., up to 30 lbs. frequently and up to 20 lbs. constantly. Perform activities such as bending, kneeling, crouching, reaching, standing, lifting, and grasping for up to 5 hours without sitting.
Education & Experience: High school diploma or equivalent.
At Least Two Years Related Experience Required. Working Conditions: Works indoors and outdoors. Potential exposure to sharp and rapid equipment movement, sharp utensils, harmful chemicals and or solvents if proper safety procedures are not followed.
This job description does not imply that the above are the only responsibilities assigned to this position. Employees holding this position will be required to perform any on the job-related duties as requested. All requirements are subject to possible modification to reasonably accommodate individuals with a disability. _
This job description includes, but is not limited to, the duties and responsibilities noted above.
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