L2 NOC Security Engineer Job at Netsync Network Solutions, Dallas, TX

WFlzK0U4WkFXSy9QVlRRS3Mwdkk3Si9jcFE9PQ==
  • Netsync Network Solutions
  • Dallas, TX

Job Description

Position Summary

We are seeking a Level II NOC Security Engineer with strong hands-on experience in Cisco Firepower Threat Defense (FTD) and Palo Alto Networks firewalls to join our Network Operations Center (NOC) team. This hybrid role primarily supports customers remotely, with rare but occasional on-site visits as needed. The engineer will provide advanced troubleshooting, security incident response, firewall configuration expertise, and cross-team collaboration within a fast-paced managed services environment.

This position supports a diverse mix of enterprise customers and may require participation in after-hours or on-call rotations.

Key Responsibilities

Security & Firewall Operations

  • Administer, monitor, and troubleshoot Cisco FTD and Firepower Management Center (FMC)
  • Administer, monitor, and troubleshoot Palo Alto firewalls and Panorama
  • Perform firewall rule reviews, rule creation, and policy optimization
  • Conduct packet captures and deep-dive traffic analysis
  • Respond to and triage security-related alerts and incidents
  • Validate and troubleshoot VPN tunnels (site-to-site and remote access)
  • Perform HA failover checks and system health monitoring
  • Review and analyze logs, syslog feeds, and SIEM outputs

Network Operations

  • Support routing/switching technologies including BGP, OSPF, EIGRP, VLANs, ACLs, and L2/L3 connectivity
  • Collaborate with Enterprise Networking, Collaboration, and Datacenter teams
  • Assist with LogicMonitor alerts and proactive device checks

Operational Excellence

  • Manage incidents, requests, and escalations in Freshdesk
  • Provide clear, professional communication to customers and internal teams
  • Document troubleshooting steps and environment-specific knowledge
  • Collaborate with L3 Security and Professional Services on escalations
  • Participate in configuration audits and best-practice initiatives

Required Qualifications

  • Extensive hands-on experience with Cisco FTD/FMC
  • Extensive hands-on experience with Palo Alto firewalls/Panorama
  • Strong understanding of routing/switching fundamentals
  • Experience troubleshooting enterprise environments
  • Strong customer-facing communication skills
  • Experience with packet-capture tools
  • Experience troubleshooting VPN, NAT, ACL, and HA issues
  • Ability to work in a 24x7 NOC and join after-hours rotations
  • Strong documentation and ticket hygiene

Preferred Qualifications

  • Experience with Fortinet FortiGate (bonus, not required)
  • Familiarity with LogicMonitor, Cisco ISE, ClearPass, Umbrella
  • Experience supporting multi-customer environments
  • Understanding of ITIL workflows

Certifications

  • CCNP Security+
  • PCNSA or PCNSE
  • NSE4
  • Security+ or CySA+

Work Environment

  • Hybrid position with primarily remote work
  • Occasional customer site visits required
  • May require participation in after-hours or on-call rotations

Benefits:  Medical, Dental, Vision, Life, PTO, and 401 company match.

Job Tags

Full time, Remote work, Night shift,

Similar Jobs

People Conquest

Waiter: Ocean Cruises Job at People Conquest

 ...Company in ongoing expansion, is currently recruiting for a renowned Cruise Company with the following profile: Position Title: Waiter POSITION SUMMARY Provide service to guests in all Restaurant Operations areas by performing the following essential duties and... 

US Federal Aviation Administration

Public Notice for Air Traffic Control Specialist - Trainee (Direct Hire) Job at US Federal Aviation Administration

 ...benchmarks) of controller training at your assigned facility. This announcement is open to those applicants willing to work at any FAA FSS Air Traffic Control Facility in Alaska. Applicant geographic area preferences are for informational purposes only and may not be... 

DTN Staffing

LPN Job at DTN Staffing

 ...Position: LPN Location: Lakota Shift: 12 hr Nights Pay: $1600-$1800 CMA needed for long term care facility. This...  ...following facility protocols * Incentives offered! Travel to first assignment, mileage reimbursement * Weekly Paycheck! Hourly pay + meal... 

LUV Car Wash

Shift Supervisor Job at LUV Car Wash

 ...Description LUV Car Wash was founded in Sept of 2021, and we have rapidly grown to over 70 locations in 6 states, including CA, NV,...  ...clean environment for all LUV customers. Reports to : General Manager FLSA Status : Non-Exempt Physical Demands Physical... 

Gpac

Paralegal/Legal Assistant Needed! Job at Gpac

Job Opportunity: Paralegal/Secretary- Orlando, FL Are you an experienced and dedicated legal professional ready to thrive in a dynamic yet quiet small-office environment? We are seeking a Paralegal/Secretary in the Orlando area to join our team. This role offers an opportunity...