We are seeking a skilled JIRA Subject Matter Expert (SME) / Administrator to join our team. The ideal candidate will have extensive experience in configuring, maintaining, and supporting JIRA, as well as a deep understanding of Jira Automations and Agile methodologies. As a JIRA SME/Administrator, you will be responsible for managing and customizing JIRA workflows, schemes, custom fields, and plugins to meet the needs of various teams within the organization. You will also play a key role in providing technical support and guidance to users, troubleshooting issues, and ensuring optimal performance and reliability of the JIRA platform. Strong knowledge of Jira Automation is a must to have skill which you will be using to integrate various Jira Boards, Movement of Tasks, Auto-creation of tasks, etc. As a secondary skill, resource should have knowledge on JAMA – Requirement Management Tool and mainly on JAMA Project setup & configuration, relationships between requirements, traceability, and review center.
Responsibilities:
Configure and customize JIRA workflows, issue types, screens, fields, and permissions schemes based on best practices and project requirements.
Serve as the primary point of contact for JIRA-related inquiries and provide technical support and guidance to users.
Manage user permissions for JIRA projects and ensure data security and integrity.
Perform JIRA installations, upgrades, and migrations as needed.
Collaborate with cross-functional teams to understand their workflows and requirements and implement solutions in JIRA.
Creating automation solutions to streamline workflows, enhance data handling and integrating multiple Jira Boards.
Work with teams on Jira Automation Requests following the best standards. Monitoring and issue fixing of scheduled automations.
Integrate Jira with other tools and systems, such as Confluence.
Create and maintain custom dashboards, filters, and reports in JIRA to track metrics and key performance indicators (KPIs).
Train users on JIRA functionalities and best practices.
Stay updated on the latest JIRA features, plugins, and industry trends to recommend improvements and enhancements.
Document JIRA configurations, processes, and procedures.
Manage on JAMA Requirement management tool to organize PCG Global repository of requirements.
Projects creation and maintenance in JAMA Tool.
Support new enhancements/configurations with JAMA Process Flows.
Support integration of JAMA with Jira Tool.
Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Proven experience as a JIRA Administrator or similar role, with at least [X] years of hands-on experience in configuring and supporting JIRA.
In-depth knowledge of JIRA workflows, permission schemes, custom fields, issue types, and other administrative tasks.
Strong understanding of Agile methodologies (Scrum, Kanban) and their implementation in JIRA.
Experience with JIRA plugins and add-ons (e.g., JIRA Service Desk, Portfolio for JIRA).
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.
JIRA certification (e.g., Atlassian Certified JIRA Administrator) is a plus.
Familiarity with other Atlassian tools such as Confluence, Bitbucket, or Bamboo is desirable.
Knowledge on JAMA features, configurations, traceability and review center.
Knowledge on JAMA – Jira integration using JAMA JCI Tool
Knowledge on JAMA APIs and how to use them in integration with other systems.
...Must have prior MDS experience: P ositions Summary: Coordinates the completion of Minimum Data Sets (MDS) and associated processes in the development of the individualized plan of care and the maximum reimbursement for each resident. Chairs care plan meetings....
...continuing education available through Centrinex University, The CSR Experience, Employee Bill of Rights, CSR Leadership Prep Academy,... ...STOP" to any text message I receive, or verbally on any telephone call I may receive. Alternatively, I may submit a request to support...
...Occupational Therapist. Occupational Therapists will deliver services to K-12 students and younger children both in person and via teletherapy. Job Type: Part-time License/Certification: Occupational Therapy License in Texas (Required) Work Location:...
...team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members... ...people come first! Job Description Delivery Driver:$17-21/hr LOCATION : 1307 Washington St, Chillicothe...
...the lives of those we serve and were looking for passionate professionals to join us in that mission. PURPOSE The Forensic Screener conducts mental health assessments and coordinates services for individuals awaiting admission to or returning from state mental...