Operates as the initial point of contact for customers via telephone, email or live chat to provide technical support of hardware, systems, sub-systems and/or applications. Assists end-users/customers in resolving their IT issues accurately and promptly. Takes detailed notes of the problem the user is experiencing, determines steps they can take to resolve the issue, and manages the flow of incoming support requests. Interacts with the end-user to resolve the user's technical issues. Remotely accessing the user's computer and making changes to their system and settings by navigating around application menus, or may be required to remote into customer's computer to fix an issue. In other cases, the service desk analyst walks the user through steps they can take to resolve the issue on their own. Troubleshoot network connectivity issues, working with remote employees on a corporate network. Develops and sustains a productive customer relationship, making the customer and their needs a primary focus. May escalate complex problems to higher-level IT support specialists and experts if they are unable to resolve the issue on their own. Provide supervisors or specialists with notes regarding the problem, steps they have already taken to resolve the issue, and their diagnosis of the user's problem. Support users by performing system tests and updates after they complete their troubleshooting and necessary repairs. Support department-wide operations by supporting the creation, editing, and maintenance of IT documents.
**_What Clinical Services contributes to Cardinal Health_**Clinical Care Delivery provides... ....Clinical Services are responsible for medical services that directly or indirectly... ...eligible for certification as a Medical Assistant in the state of employment.+ Current CPR...
Description &##127757; Foreign Language Teachers Wanted (French, Spanish, Arabic) Teach in Kuwait &##128205; Location: Kuwait Subject Areas: French, Spanish, Arabic (other languages welcome to apply) Curriculum: British & American...
...Position overview We are seeking a dedicated and detail-oriented Accounts Payable and Travel & Expense Intern to join our Accounts payable team. This internship provides a unique opportunity to work across both the accounts payable, managing employee travel and expense...
...14 Paid Holidays Annually. ~18 PTO Days (less than 1 Year; 27 Days on 1st Year Anniversary). ~ Benefit Coverage after 30 Days: Medical/Dental/Vision/Short-term Disability. ~ Company-Paid Life Insurance. ~ Retirement Savings 403(b). ~ Tuition Reimbursement.~...
...DESCRIPTION Join Amazon's dynamic environment as a Supply Chain Manager with a planning background, where you will play a crucial role in shaping and optimizing various facets of our operations, concentrating on managing the flow of goods, information, or services...