Job Description
J ob Title : Incoming Mail Associate
Position Summary: The Incoming Mail Specialist is responsible for the secure and timely pickup, sorting, documentation, and delivery of mail and packages. This role involves operating delivery vehicles, loading and unloading inventory, and ensuring accurate delivery to internal customers. The Specialist communicates with recipients to resolve delivery issues, verifies routing information, and updates package tracking systems.
Additional duties include sorting mail by department, using equipment to transport heavy loads, inspecting vehicles for safety, and identifying suspicious mail. The role requires proficiency in using screening tools such as a Downdraft Table and MX908 device to detect potential threats.
Duties and Responsibilities: . Makes daily package and mail pickups and deliveries to customers: operates cargo vans and other delivery vehicles; follows traffic laws and follows established traffic and transportation procedures; loads and unloads delivery vehicle; ensures mail and packages are received by customer.
2. Communicates with customers regarding deliveries: assists when tracking or delivery questions or issues arise; resolves address issues on inbound mail and packages; informs customers of packages or mail upon delivery.
3. Receives and reviews routing information in order to accurately deliver mail: gathers and verifies all routing information; makes necessary adjustments according to changes in route or customer addresses; verifies contents of inventory loads against shipping information; reports any delays, accidents, or routing changes to management.
4. Sorts and moves inventory to prepare for delivery: categorizes mail by department, division, and route; uses motorized and non-motorized equipment to move heavy loads of mail and materials from one location to another; carries tubs of mail and other package receipts to proper location as they are received.
5. Documents all mail received and/or delivered: scans all packages and certified mail into tracking system to document receipt and delivery.
6. Conducts inspections on all vehicles or equipment used: completes motorized or non-motorized equipment checklists; ensures delivery vehicle is in good running order by conducting pre-inspection of breaks, times, lights, horn, etc.; reports any issues with vehicles or equipment to upper management.
7. Analyze reported suspicious mail and packages to determine potential threat; may implement emergency action in case of perceived immediate threat such as drugs, chemicals, stained packages, etc.
8. Able to operate a Downdraft Table, and MX908 device while processing mail.
Talantage, LLC is committed to presenting candidates that contribute to an organizations culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our recruitment practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment.
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