Front Desk Staff - Middletown Job at Head Over Heels, Middletown, NJ

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  • Head Over Heels
  • Middletown, NJ

Job Description

Benefits:

  • Health insurance
  • Training & development

We are currently seeking Part-time and or Full-time enthusiastic and detail-oriented individuals to join our team as Front Desk Staffs in our Middletown Head Over Heels location. As a vital part of our office staff, you will play a key role in ensuring a positive experience for our customers and assisting in the smooth operation of our facilities. We are looking for qualified individuals (18 yrs +) who are available afternoons and evenings Monday through Friday, as well as Saturday day shifts .

These positions are permanent, year-round roles in our growing company. Only applicants meeting the necessary qualifications and availability will be considered.

Job Type: Part-time/ Full-time

Schedule: Evening shift

Qualifications:

  • Positive & enthusiastic personality.
  • Access to reliable transportation and the ability to commute to one or more of our 4 locations.
  • Proficient in computer applications such as Microsoft Office, Microsoft Excel, and other similar programs.
  • Excellent communication, organizational, and multitasking abilities.
  • Previous customer service experience is a plus.
  • Ability to work in a fast-paced environment and remain calm under pressure.
  • Prior experience with iClassPro is an advantage.
  • Part-time roles require availability from 4 PM to 9 PM on weekdays and Saturday mornings.
  • Full-time roles require varied availability 9AM to 9PM on weekdays and Saturday mornings.

Responsibilities:

  • Provide exceptional customer service to parents, guardians, and visitors.
  • Answer and manage phone calls, emails, and inquiries promptly and professionally.
  • Assist in the registration process for classes and programs.
  • Handle customer concerns and resolve issues in a timely and effective manner.
  • Maintain organized records of customer information and class schedules.
  • Collaborate with other staff members to ensure a cohesive and positive customer experience.

Job Tags

Permanent employment, Full time, Part time, Work at office, Monday to Friday, Day shift, Weekday work,

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