Job Purpose: We are looking for a mature dedicated employee to answer calls from a variety of stakeholders and communicate with mobile units for the appropriate response. Our Dispatchers are expected to be calm, clear and in control, especially in emergency situations. They should always know the appropriate responses, no matter the situation in accordance with established policies and procedures. The successful candidate will track and monitor situations by phone and radio, and document any situations reported by those in the field. This position plays a vital role in achieving our customer satisfaction and revenue growth objectives.
Description : Dispatchers are communications personnel responsible for receiving and transmitting pure and reliable messages, tracking vehicles and equipment, and recording other important information
Report To : Operation Manager and Office Supervisor
Dispatcher Skills we are looking for:
Job Responsibilities :
JOB REQUIRMENTS
Education and Experience:
T echnical Skills:
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