Job Description

SUMMARY : The Cafe Manager is responsible for the efficient operation of the restaurant, including the hiring and staffing of the restaurant, menu creation, quality control, and positive guest relations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain general cleanliness and organization in the restaurant.
• Delegate work to employees.
• Create staff schedules.
• Responsible for inventory of restaurant food products and supplies.
• Evaluate and discipline all employees as needed.
• Provide friendly and courteous service to guests.
• Assist in resolving guest complaints and promotes positive guest relations.
• Other duties as assigned.
Provide Family Style Service for Guests and Team Members

SUPERVISORY RESPONSIBILITIES

Directly supervises the staff of the Cafe. Carries our supervisory responsibilities in accordance with Tropicana Laughlin policies and procedures. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.

EDUCATION and/or EXPERIENCE

High school diploma or equivalent required. Three to six months of related experience and/or training in a similar food outlet, hotel or casino atmosphere.

CERTIFICATES, LICENSES, REGISTRATIONS

Must possess and be able to maintain a current Health Card, Liquor License, or other required certifications as required by geographical area of the property.

LANGUAGE SKILLS

Must be able to effectively communicate in English. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

COMPUTER SKILLS

Basic computer skills required, including knowledge of Microsoft Office products.

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